Visitor Check-in Procedures

We welcome all visitors. For the safety of our patients, staff, and visitors, we have the following visitor check-in procedure:

• • In the main hospital lobby please check in at the visitor check-in desk. You will be asked to present one piece of identification. This can be a credit card, or a library card, an employee ID card, a drivers license, or any item that has your name on it.
  • When checking into our Emergency Department you may check in at our self-service kiosk or you may check in in advance on their computers or cell phones.
    • Follow the on-screen prompts on the self-service kiosk. If you need assistance please go to the Visitor Services desk.
    • Confirm your visitor details and the purpose of your visit at the reception desk. Please present one piece of identification. This can be a credit card, or a library card, or a driver’s license, or any item that has your name on it.
  • At the Pavilion entrance, please check in with the Volunteer Services representative, who will enter your information and print your badge.
  • In both the main entrance, Emergency Department and Pavilion entrances a badge will be printed with your name and your destination in the hospital.
  • Please wear your badge at all times.

Please ask a Security Officer or any Henry Mayo staff member if you need assistance.