Visitor Safety Policy

Updated Visitor and Masking Policy:

Updated September 23, 2022

Visiting Hours are between 8 a.m. and 8 p.m.

Our visitor policies are as follows:

  • Most units allow two visitors. Some allow one. Please ask a visitor services representative what the policy is for the unit you plan to visit.
  • Our Emergency Department is one of the units that allows one visitor per patient.
  • All visitors must check in at the hospital information desk and receive a visitor’s pass.
  • NO visitors allowed for patients who have active COVID -19 illness or for those patients under COVID-19 investigation.
  • Children under the age of 16 may not visit.
  • A hospital-approved mask must be worn upon entry and at all times within the facility; cloth masks are not permitted.
  • Any visitor who exhibits signs and symptoms of illness (runny nose, cough, fever etc.) will not be granted entrance.
  • Visitors are to follow CDC guidelines for physical distancing.
  • Visitors must check in with Nursing prior to entering a patient’s room.
  • All visitors must comply with the Henry Mayo visitor policy.

Please note that all the policies are in place to keep our patients, staff members and visitors safe. If you have questions, please call 661.200.1128 or e-mail

For the convenience of our patients and visitors, Henry Mayo offers free parking.

Smoke Free Campus

As a healthcare provider, Henry Mayo Hospital recognizes its responsibility to foster and promote a healthy society and workforce, and recognizes the health benefits that smoke-free air provides.

Henry Mayo Hospital is a tobacco-free environment. This means tobacco use is not permitted on the hospital campus, parking lots, and sidewalks. This applies to patients, visitors, staff, and physicians. If you are experiencing discomfort due to not smoking, please notify your nurse. If you wish to stop smoking, we have resources to help you. Please contact our Tobacco Cessation program at 661.253.8243.