Visitor Safety Policy

Updated Visitor and Masking Policy:

Updated May 12, 2022

Visiting Hours are between 10 a.m. and 7 p.m.

The state of California has issued new regulations regarding hospital visitors. Beginning Wednesday, August 11, our visitor policy is as follows:

  • One visitor allowed per patient.
  • The Center for Women and Newborns allows one visitor.
  • The Kim and Steven Ullman NICU allows two visitors.
  • One visitor per patient is allowed in our Emergency Department.
  • Children under the age of 16 may not visit.
  • Visitors must present proof of COVID-19 vaccination OR evidence of a negative SARS-CoV-2 PCR test (taken within the past 48 hours) or Antigen test (taken within the past 24 hours) OR Proof of a recent positive PCR or Antigen test within the last 90 days (at least ten days have passed since the positive test date and symptom screening is negative) and will have their temperatures taken upon entry.
  • Visitors must check in at the Information Desk prior to visiting to sign-in and to receive a Visitor’s Pass.
  • A hospital-approved mask must be worn upon entry and at all times within the facility; cloth masks are not permitted.
  • Any visitor who exhibits signs and symptoms related to COVID-19 will not be granted entrance.
  • NO visitors allowed for patients who have active COVID -19 illness or those patients under COVID-19 investigation.
  • Visitors are to follow CDC guidelines for physical distancing.
  • Visitors must check in with Nursing prior to entering a patient’s room.
  • All visitors must comply with the Henry Mayo visitor policy.

Please note that all the policies above are required by state of California regulations and are in place to keep our patients, staff members and visitors safe.

The above temporary policy will be in effect until it is determined safe to return the hospital’s standard policy on visitation.

If you have questions, please call 661.200.1128 or e-mail covidinfo@henrymayo.com.

We know this is a hardship for many. We apologize for the inconvenience, but keeping our patients safe has to be our highest priority at all times.


Smoke Free Campus

As a healthcare provider, Henry Mayo Hospital recognizes its responsibility to foster and promote a healthy society and workforce, and recognizes the health benefits that smoke-free air provides.

Henry Mayo Hospital is a tobacco-free environment. This means tobacco use is not permitted on the hospital campus, parking lots, and sidewalks. This applies to patients, visitors, staff, and physicians. If you are experiencing discomfort due to not smoking, please notify your nurse. If you wish to stop smoking, we have resources to help you. Please contact our Tobacco Cessation program at 661.253.8243.