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Frequently Asked Questions

What should I wear to my appointments?

For each therapy visit, you want to wear comfortable, loose fitting clothing that will not restrict movement. We ask that you wear clothing that allows us to gain easy access to the injured part so that we can properly examine your injury.

Additionally, during your initial visit, you will sit down with a physical/occupational/speech therapist that will review your complete medical history and thoroughly examine you. When integrated into the patient's therapy care, the initial evaluation becomes a safe and reliable means to accurately reach a diagnosis and only then make the appropriate treatment plan. Through close communication with the physician, each therapist at Henry Mayo Newhall Hospital works together with his or her patient to develop specific individualized treatment program. The therapist will design an individualized program of exercises and activities for your specific injury to promote the ability to move, reduce pain, restore function and prevent disability or further injury.

Not only will your diagnosis and treatment plan be explained in detail but you will also have the opportunity to ask any questions that you may have. You are encouraged to ask questions and/or bring a family member or friend to help you comprehend all that is discussed during your initial evaluation.


At the end of your visit, you can schedule your follow-up appointments with our front office staff with times convenient to your schedule. We provide flexible hours to meet each patient's needs. We have alternative and flexible appointment times available to accommodate work schedules, school schedules and patients with children. Please arrive on time for your appointments so we can stay on schedule and meet the needs of all our patients. However, we recommend that you arrive at least 15-30 minutes early for your initial visit to complete your paperwork.

Recurring Visits

After you check in at the front desk, your licensed therapist will begin to lead you through your therapy routine. Our healing process begins with a very personal, one-on-one approach. We take this dedicated therapist approach because we know the importance of individualized care for successful rehabilitation. Providing individualized care allows the therapist to monitor your progress and modify our plan of care as needed throughout your recovery.

Payment for Services

Henry Mayo Newhall Hospital is contracted with most insurance companies. As a courtesy, we will verify your insurance. Our insurance verification is an ESTIMATE only. We recommend you contact your insurance directly should you have questions regarding your coverage. Our charges are through a “Hospital facility”. Henry Mayo Newhall Hospital will bill your provided insurance companies on your behalf. Please call our office should you have any further questions.

More questions? Give us a call at 661.200.1550

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