Section 1557 of the Patient Protection and Affordable Care Act
Discrimination is against the law
Henry Mayo Newhall Hospital (Henry Mayo) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Henry Mayo does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Provides free aids and services to people with disabilities to communicate
effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provides free language services to people whose primary language is not
English, such as:
- Qualified interpreters
- Information written in other languages (Download PDF)
If you need these services, contact the Office of Quality and Risk Management at (661) 200-1432.
If you believe that Henry Mayo has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: The Office of the Quality and Risk Management by mail at: 23845 McBean Parkway, Valencia, CA 91355, by phone at: (661) 200-1432. If you need help filing a grievance, the Office of Quality and Risk Management is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services 200
Independence Avenue, SW
Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.