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Nursing > Doctors talk about Quality Nursing |
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Physicians have a huge impact on a nurse's professional development. This series would not be complete without their point of view.
Jason Ziemba, M.D., Emergency Medicine — "One of the things I like best is when a nurse comes to me with a recommendation about a patient. It shows me that they are on top of their patient's care. No matter how busy it is, they will sit down with the patient and explain to them in plain English what is going on and reiterate what we have said. A quality nurse also thinks independently, but is able to function as a team member."
Kenneth Tam, M.D., Cardiology — "Henry Mayo nurses are a hard- working bunch. The role they play goes beyond following orders, but being well-versed on the science behind them. They're in the best position to learn on the job, every day. They should not be shy about asking questions. They should be motivated to learn and be inquisitive, especially in a rapidly advancing medical field."
Chand Khanna, M.D., Pulmonary Disease — "The nurses that define quality care for me are nurses like Sue Walroth (MSII), Kathy Tumbleson (DOU), and Lisa Cabral (ICU). They always have a smiling face. They never get upset when the patient or family calls them over and over again and it makes a real difference in a person's life. They are experienced, compassionate and reliable. I can depend on them."
Gerald Roth, M.D., Radiology — "Often a nurse is the first point of contact who really understands everything that is going on with a patient, especially now when patients have complex medical problems. They're the patient's advocate, especially in radiology; it's very useful to be able to call up the nurse to find out their diagnosis."
Bizuayehu Agonafir, M.D., Cardiology — "A good nurse is a person who is attentive and efficient, well-organized, and one who's very concerned with accuracy. They will make sure that everything is done appropriately."
Balbir Brar, M.D., Internal Medicine — "The most important aspect of being a nurse is having excellent communication skills. A nurse is also someone who is well-trained, knowledgeable, honest, hardworking and compassionate. They will use these qualities to make the patient and their families feel comfortable. By doing this they become ideal extenders."
Rajinder Kaushal, M.D., Gastroenterology — "Good nurses are obviously competent in what they do. In addition, they are very compassionate with their patients and will go out of their way to help the patients and their families in every way possible."
Mark Liker, M.D., Neurosurgery — "Most importantly, a nurse should be compassionate. Everything flows from that. Patients come to the hospital and their main emotion is fear. Nurses who understand that and can comfort them have qualities that are appreciated. Being a good nurse means being competent, conscientious and caring. At Henry Mayo, there are nurses that are absolutely wonderful—nurses that I would feel honored to have care for me or my family if we were ever ill."
Harold Quan, M.D., Cardiology — "Nursing is a demanding profession that takes a special person. A quality nurse is one who knows his/her patient, their medical history and some social background about them - someone who is compassionate, cordial, polite and amiable, who has a good knowledge of nursing and is responsive to the patient's need. A good nurse not only knows the patient's medical problems but can also communicate those to the physician. I appreciate a nurse who doesn't wait to ask a question but takes the lead."
David Henry, M.D., Emergency Medicine — "Our nurses in the emergency department are probably the best nurses I've ever worked with—and I've worked in several different trauma centers. They have excellent skills from excellent training. A large number of our nurses received their training at tertiary care centers, like USC. A good nurse should have the ability to work with others and must possess great interpersonal skills."
Frank Yusuf, M.D., Thoracic/ Cardiovascular Surgery — "Nursing care is very complex, difficult and demanding, which challenges the patience, skill and training of the nurses. Nurses have to interact with their peers, patients, physicians and administrators and since there are no angels on earth, that's why God made nurses. Henry Mayo Newhall Memorial Hospital is filled with angels (nurses).
John Cocco, M.D., Internal Medicine – Being a nurse is not only taking care of the patient but caring about the patient. It's important to communicate well with the physician, patient, and their family and see the total picture. If you can have an established relationship it helps in the overall care of the patient."
Ranbir Singh, M.D., General Surgery — "A nurse should know everything in detail about the patient and be able to communicate that with the doctor while providing their own input. We have many nurses who truly care about their patients and it shows in the treatment and our successful patient outcomes."
Philip Chatham, M.D., Hematology/Oncology — "What I admire in a nurse is that they are smart and use their knowledge to report to a doctor what is important. They also have the ability to make the family and patient feel well-cared for."
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